2Zone Therapy – Terms & Conditions v5.0

**Effective Date:** 6 August 2025
**Last Updated:** 23 October 2025

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1. Introduction

Welcome to **2Zone Therapy**. By accessing or using our services (including HealthGPT, ERRIC, and related tools), you agree to comply with these **Terms & Conditions**, our [Privacy Policy](../privacy_policy.md), and all applicable laws and regulations.

If you do not agree, you must discontinue use of our platform immediately.

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2. Emergency Disclaimer

Our services, including **HealthGPT, ERRIC, and holistic wellness advice**, are **not designed for emergency medical use**.

If you are experiencing a medical emergency or require urgent medical attention:
- Call your local emergency services immediately, or
- Visit your nearest hospital or emergency care facility.

Our platform is intended solely for **wellness guidance, educational purposes, and support**, and is **not a substitute for professional medical diagnosis, emergency care, or treatment by licensed healthcare providers**.

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3. Service Scope

We provide:
- AI-generated wellness guidance (HealthGPT & ERRIC)
- Holistic health protocols based on user-provided symptoms and responses
- Non-emergency, educational recommendations including **parasite detection and removal**, nutrition, lifestyle, and supplement advice

**Limitations:**
- Our services are not diagnostic tools and do not prescribe medication.
- Users must consult qualified professionals for medical decisions.
- HealthGPT-generated content is **for personal use only**.

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4. User Responsibilities

By using our services, you agree to:
- Provide accurate, truthful, and complete information
- Maintain the confidentiality of your account credentials (including your **Secret PassPhrase**)
- Not share or distribute health protocols without authorization
- Use HealthGPT and ERRIC responsibly and **not for emergency situations**

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5. Consent & Compliance

Use of our services implies acceptance of:
- Our **Privacy Policy v5.0**
- Our **Data Deletion & Security Policies**
- Multi-factor authentication procedures for data deletion or sensitive actions

Your acceptance will be logged with **timestamp, client ID, IP address, and version number** of these Terms.

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6. Guidance Credit (GC) System

Our platform uses **Guidance Credits (GCs)** for services:
- GCs are required to generate health protocols and access premium features
- GC purchases are non-refundable once used
- Free promotional GCs may expire if unused within the stated validity period

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7. AI & Data Usage

- AI responses are generated using anonymized user inputs to provide wellness insights
- ERRIC chat logs and protocol data are encrypted and stored securely
- Users may request permanent deletion of their records in accordance with our [Privacy Policy](../privacy_policy.md)

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8. Liability Limitations

We are **not liable** for:
- Any harm arising from improper reliance on AI-generated advice
- Delays or errors caused by third-party service providers (hosting, email, or payment processors)
- Any misuse of your credentials if you fail to keep them secure

**Our total liability**, whether in contract, tort, or otherwise, shall **not exceed the total value of unused Guidance Credits (GCs)** currently held in your account at the time of the event giving rise to the claim.

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### 8.2 GC Expiry
Guidance Credits (GCs) expire **60 days after the client’s last login or interaction** with the system.
Expired credits are **non-refundable and non-recoverable**.
2Zone Therapy and HealthGPT reserve the right to automatically deduct expired credits without notice.

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9. Age Restriction

You must be **16 years or older** to use our platform. Minors are strictly prohibited from account registration.

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10. Changes to Terms

We may update these Terms periodically. You will be notified of major changes via email or dashboard notifications.
**If you do not re-consent to updated Terms, your account access may be restricted until acceptance is recorded.**

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11. Contact

**2Zone Therapy – Legal & Compliance Team**
Email: **info@2zonetherapy.com**
Emergency Contact: **erric@healthgpt.co.il**

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